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Frequently Asked Questions

There are a few questions that every removals company gets asked on a regular basis, to save you some time, we’ve answered a few of the most popular questions we get asked here.

If you do not see the answer to your question below, feel free to contact us at any time and speak to one of our friendly team.

How much will it cost?

Costs vary, especially depending on exactly where you are moving from and to, the best thing to do is arrange for a free quotation, our friendly team will come and look at what you have to move, and work out a price for you; we are one of the most competitively priced house movers in Warwickshire. It is always worth asking about the promotions we have on at the time of your quote.

Do I need to pack?

We offer a number of packing services, including a fragile pack, a part packing service as well as a full packing service. We use specialist packing materials and resources that will protect your items and your house from damage.

You are welcome to pack yourself, but we request no loose items please, other than those identified by the surveyor. Ensure all boxes are sealed and labelled correctly.

We also supply specialist packing materials if you do want to pack yourself, and moving packs dedicated for certain sized houses. You can also buy second hand boxes at a reduced price from us to be more economic and environmentally friendly. 


Experienced Staff

When can I book my removal?

You can book a provisional removal date at any time following your quotation. However, moving dates do tend to change, and we need at least 10 days notice of any changes to the provisional date. Good removal companies get booked up weeks in advance, so the sooner you get your completion date, the better.

When and how can I pay?

We require a deposit of 20% of the quoted removal cost at the time of the booking. The outstanding balance is due the day before you move. You can pay by debit or credit card over the telephone with one of our friendly team, via online banking or by using the 'Pay Now' link. Please note it is important to read clause 13 of our T&Cs, with reference to payment terms.

Can you move antiques or items like pianos?


We have been for over 40 years; make sure you point anything out to our team when they carry out an initial survey and we will make sure we bring along all the necessary packing materials to move delicate items safely.

Do you dismantle/reassemble furniture?

In preparation for removal, some items of furniture may require dismantling. We offer a dismantling and reassembling service for most items. Ask your surveyor for more details.


Will my furniture be placed as required at my new home?

Help us ensure everything is properly labelled when we pack and we can unload everything into its proper place, unfortunately we cannot help you move things around trying out different room arrangements!

Professional & Reliable

Is there a time limit on your storage service?

None at all, we can provide excellent, secure storage facilities for all your requirements, from a full house of furniture and effects, to a single item. There is no minimum or maximum time restriction for the storage of your goods. Goods are stored in secure containers within our storage warehouse facility.

Do you provide a collections service for storage?

Yes; our removals teams are also qualified and insured to pick up items for storage and ensure they are safely packed away; we can deliver them back to you when required as well.

Do you contract out to other removals firms?

Never; your move will always be carried out by our directly employed staff in our liveried removals vans, in that way we can guarantee consistent, quality service from courteous removals men we know and trust.

Based in Rugby and working throughout the Warwickshire area and we provide competitively priced removals for domestic and commercial customers, guaranteeing the highest quality standards. Contact us today at Gilkes and Sons Removals to learn more or arrange for a no obligation survey with one of our friendly team.